Privacy policy

Information We Collect

We collect information from you when you register on our site, place an order, subscribe to our newsletter or communication, such as email. When ordering or registering on our site, as appropriate, you may be asked to enter: your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:  

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails.  The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.  Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.  

Note: If at any time you would like to unsubscribe from receiving future emails, please email us at sales@phase5wsi.com to be removed from our mailing list. 

 

Protecting Your Privacy

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.  After a transaction, your private information (credit cards, social security numbers, financials, etc.) may be kept on file for more than 60 days in order to assist with warranty and returns. 

 

Information to Outside or Third Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

 

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies.   We therefore have no responsibility or liability for the content and activities of these linked sites.   Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.   We therefore will not distribute your personal information to outside parties without your consent.  As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page. 

 

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.  

 

Terms of Use

Please also visit our Terms of use section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.phase5wsi.com/terms-and-conditions.html

 

Consent

By using our site, you consent to our privacy policy.

 

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. 

If there are any questions regarding this privacy policy, please notify us. 

This policy was last updated June, 25, 2013.